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Summary : The main function of a patient access representative is to act as the liaison between the organization and the customer / patient.
They will provide product education and handle a wide variety of questions while ensuring a positive customer service experience.
Job Responsibilities : Act a liaison between LabCorp, the customer base and patients. Resolve routine customer requests with products or services via inbound, outbound calls, or the with customers in a courteous, friendly, and professional manner using protocol procedures.
Inquire, clarify, and confirm customer requirements and understanding of the solution. Provide additional customer education and information as needed.
Qualify and establish inbound new customers requesting LabCorp's products and services. Work in multiple databases to research complex issues and questions.
Notify clients of test results in a timely and accurate manner. Review test forms for accuracy and report any discrepancies.
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance.
Skills : Knowledge of Microsoft Office. Strong verbal and written communication. Courteous with strong customer service orientation.
Understanding of medical terminology used in clinical setting. Requirements : Highschool diploma or equivalent experience.
Previous experience in customer service preferred. Bachelors degree years of experience.
Vaccines required : FLU
I need to hire for a total of position, for patient intake representative. Job description below. Customer service and computer skills are required.
Intake Rep - Part Time Sanderson Street am - pm
Job Responsibilities :
Requirements :
EEO :
Full Time
Business Services
$35k-43k (estimate)
03/01/2024
04/29/2024
mindlance.com
KING OF PRUSSIA, PA
1,000 - 3,000
1999
Private
$50M - $200M
Business Services
Mindlance is a provider of technical staffing, product engineering and direct sourcing solutions for enterprises.
The job skills required for Patient Access Rep III include Customer Service, Billing, Data Entry, HIPAA, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Rep III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Rep III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Rep III positions, which can be used as a reference in future career path planning. As a Patient Access Rep III, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Rep III. You can explore the career advancement for a Patient Access Rep III below and select your interested title to get hiring information.